FAQs • Lake County State Attorney, IL • CivicEngage

Who collects the money owed and sends me a check?: After an order of support has been entered, an order/notice to withhold income for child support will be served on the noncustodial parent’s (NCP’s) employer. The support will be taken out the NCP’s paycheck and forwarded to the Illinois State Disbursement Center in Carol Stream, Illinois. If the NCP does not receive a paycheck they will be required to send child support payments to the State Disbursement Center directly. The State Disbursement Center will disburse the money to the proper party. Child support must be paid through the State Disbursement Center and should not be sent directly to the custodial parent. The State’s Attorney’s Office is not involved with receiving of or distributing child support monies.

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Child Support

1. My ex-spouse will not comply with the custody/visitation order, what should I do?: The Lake County State’s Attorney’s Office does not represent parties in divorce or family cases and cannot provide you legal advice on this issue.

If you do not already have an attorney and are seeking assistance in locating one the Lake County Bar Association (LCBA) has a lawyer referral service that may be able to assist you in finding an attorney that practices in the area of family law . The LCBA can be reached at 847-244-3143. Or, if you would like to proceed with the issue on your own, you may find the Nineteenth Judicial Circuit Court’s Center for Self-Representation helpful. More information on the Center for Self-Representation can be found on the 19th Judicial Circuit Court's webpage.

2. My ex-spouse will not comply with the terms of the divorce order, what should I do?: The Lake County State’s Attorney’s Office does not represent parties in divorce or family cases and cannot provide you legal advice on this issue.

If you do not already have an attorney and are seeking assistance in locating one the Lake County Bar Association (LCBA) has a lawyer referral service that may be able to assist you in finding an attorney that practices in the area of family law . The LCBA can be reached at 847-244-3143. Or, if you would like to proceed with the issue on your own, you may find the Nineteenth Judicial Circuit Court’s Center for Self-Representation helpful. More information on the Center for Self-Representation can be found on the 19th Judicial Circuit Court's webpage.

3. What is the role of IDHS?: Please see the Role of IDHS webpage on our site.

4. What is the role of the Lake County State’s Attorney’s Office?: Please see the Role of the State's Attorney's Office webpage.

5. Who collects the money owed and sends me a check?: After an order of support has been entered, an order/notice to withhold income for child support will be served on the noncustodial parent’s (NCP’s) employer. The support will be taken out the NCP’s paycheck and forwarded to the Illinois State Disbursement Center in Carol Stream, Illinois. If the NCP does not receive a paycheck they will be required to send child support payments to the State Disbursement Center directly. The State Disbursement Center will disburse the money to the proper party. Child support must be paid through the State Disbursement Center and should not be sent directly to the custodial parent. The State’s Attorney’s Office is not involved with receiving of or distributing child support monies.

6. What happens when payment is not being made?: Please see our Missed Payments webpage.

7. What if I need to get my child support payment changed?: Please see our Changing Payments webpage.